BROCKTON, Mass. (CBS Boston) – Woman burned while “burning” hot coffee at Massachusetts store Dunkin is suing local store owner and two employees who allegedly made fun of her injuries.
Angela Barbosa filed a lawsuit in Plymouth Superior Court earlier in October. She said she was in the passenger seat of her sister’s car in June 2020 when they pulled up to Dunkin’s drive-thru overnight and ordered three hot coffees. She claims that an employee handed her sister coffee cups that were not placed firmly in a tray and the hot drinks were not properly sealed.
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They broke loose and fell on Barbosa, burning her legs and buttocks.
“Screaming in pain, the complainant was forced to rip off her leggings in the parking lot, exposing herself to Dunkin Donuts employees,” the lawsuit said. “Seeing this, the employees were pointing fingers, laughing and making fun of the complainant.”
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The coffee spill resulted in severe burns and nerve damage, according to the lawsuit, as well as permanent scarring. Barbosa sues for neglect and emotional distress. “The actions of the defendants were extreme and scandalous, beyond all possible limits of decency and utterly intolerable in a civilized community,” the trial says.
The Dunkin location in question belongs to Pembroke-based Cadete Enterprises, according to the lawsuit. WBZ-TV in Boston reached out to them for comment.
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The Cadete Enterprises website says their brands include Dunkin ‘, Anytime Fitness, and Meineke Car Care Centers. They say they are “committed to providing the highest quality products and services to our customers across Massachusetts while maintaining the highest levels of standards.”