I don’t know if these are good news or bad news. Since we are talking about something involving Hertz, this is probably bad news (thanks to the view of the wing for reporting this).
Hertz associates with Uveye to document the condition of the vehicle
One of the potentially frustrating aspects of the rental of a car is to assess the condition of a vehicle. Currently, the process of documentation of damage caused by vehicles when taking care and falling is very manual, and it is undeniable that certain rental car rental companies become a little aggressive by accusing customers of damaging cars. This is where Hertz’s new technology comes into play.
Hertz has announced that he is associated with Uveye to transform his “vehicle maintenance process”. Uveye is a company with vehicle inspection systems in AI.
The idea is that the UVEYE system can carefully document the condition of the vehicles both when taking care and falling, and easily determine if there is damage without it being a manual process. When you go out and enter the installation, you will cross the Uveye system, which has a pile of cameras, and you will receive a report on the condition of the vehicle.
It is also a question of contributing to the general maintenance of vehicles, although I suspect that the main reason why Hertz is investing in this opportunity is due to additional income opportunities. 😉
Here’s how Hertz describes this technology:
With more than half a million vehicles around the world, keeping vehicles in a well maintained state before, during and after rental is a critical priority for Hertz. Vehicle assessments in the rental industry have always been based on manual inspections carried out under variable conditions. By implementing inspection technology advanced by Uveye, Hertz, Hertz can considerably improve the frequency, precision and efficiency of the maintenance processes of its vehicles, ensuring reliable service, availability and improved transparency of vehicles for its customers.
Camera systems and automatic learning algorithms powered by Uveye allow automated inspections in real time of the body, glass, tires and vehicle races. Technology allows improvements in the safety and availability of vehicles by detecting maintenance problems with unprecedented speed and precision. The UVEYE tire whipping system captures high -resolution images that are instantly analyzed to determine if a tire needs replacement, reducing the need for manual controls and guaranteeing a opportune and proactive proactive service. By complementing manual checks with UVEYE technology, customers will benefit from more efficient and transparent automated controls when recovering and holding their vehicles.
Atlanta Airport (ATL) is the first installation of Hertz to be equipped with this technology, although the plan is to deploy this in all the main locations of the American airport by the end of the year.
This technology is a double -edged sword
I am of two spirits with regard to this new technology that Hertz deploys.
On the one hand, I appreciate that the process is rationalized, and this system adds a good amount of transparency. The assessment of the state of vehicles manually is such an ineffective process, and the burden really falls to the person who rents the car to prove a lack of damage. For such a large industry, it is incredible that there has not been more widespread technology like this so far.
On the other hand, expect this new system to also detect any small scratch or bump, so don’t expect you to escape with damage, when this would have been possible before. One wonders the amount of increase we will see in customers billed for damage. This makes it more important than ever to pay for your rental car with credit card offer coverage.
End
Hertz associates with Uveye to introduce a technology that will determine the condition of a vehicle without it being a manual process. The cars will be driven through the UVEYE system both when taking care and falling, then customers will get a relationship with any damage.
It’s good for transparency, but probably not good in terms of number of times that customers will be billed for damage.
What do you do with Hertz vehicle damage technology?
