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Trai asks telecom operators to provide prepaid mobile top-up plans with 30-day validity

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Trai asks telecom operators to provide prepaid mobile top-up plans with 30-day validity

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Cellular operators must provide prepaid mobile top-up plans valid for 30 days, the Telecommunications Regulatory Authority of India (TRAI) said on Thursday. This decision should reduce the number of top-ups a customer makes in a year and thus save money.

As things stand, telecom operators offer prepaid recharge packages with a validity of 28 days, which leads to 13 “monthly” recharges in a year for customers. “Each telecommunications service provider must offer at least one plan voucher, one special rate voucher and one handset voucher valid for thirty days,” TRAI said in a notice.

In addition, telecommunications companies have been mandated to comply with the order within 60 days from the day of notification of the rules.

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In a recent report, TRAI said the country’s telecom subscriber base grew slightly to 1.19 billion at the end of November 2021, with Reliance Jio and Bharti Airtel expanding their user base.

According to the report, Reliance Jio led the growth in the mobile segment with a net addition of 20,19,362 customers, bringing its total subscriber base to over 428 million. Bharti Airtel added 13,18,251 new mobile subscribers. Vodafone Idea (VIL) continued to lose subscribers. The company lost 18,97,050 customers in November and its total subscriber base fell to 267.12 million. Public telecommunications companies BSNL and MTNL also failed to win customers in November. BSNL lost 2,40,062 mobile customers while MTNL lost 4,318 connections.

Trai asks telecom operators to provide prepaid mobile top-up plans with 30-day validity

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