Skip to content
The first night of work on the red line, the shuttles extend to the morning commute


Local

“Unacceptable management.”

An MBTA Red Line train. Craig F. Walker/Globe Staff

Some Red Line commuters were not happy to find that shuttles were still replacing trains between Braintree and JFK/UMass early Tuesday morning.

Due to ongoing maintenance work, the MBTA has announced in advance that starting Monday, shuttles will replace trains on the Braintree branch of the Red Line for several evenings over the next two weeks.

These shuttles are scheduled to replace the trains from approximately 8:45 p.m. until the end of service each day from Monday to Thursday, August 1 to 4 and August 8 to 11.

But on Tuesday, the MBTA said shuttles should continue into the morning “due to late completion of overnight maintenance work,” according to a tweet posted at 5:10 a.m.

Shortly before 6:30 a.m., the agency announced it was beginning to phase out shuttles, which would cause service delays. About 45 minutes later, the MBTA said riders could expect delays of “up to 15 minutes”.

Riders didn’t take those impacts well for the morning commute, tweeting at the agency to complain about how those delays caused them to be late for work.

“Unacceptable management,” one person wrote in response to the MBTA.

Others tweeted about wasting money on a monthly $90 LinkPass only to have to find and pay for other modes of transportation such as Uber or Lyft due to these delays.

Shortly after 7:30 a.m., the MBTA said regular service had resumed.

Later that morning, the MBTA tweeted a reminder about shuttles replacing trains on the Braintree branch of the Red Line on weeknights for the next two weeks.

“And apparently continue the morning commute as well,” one person replied on Twitter.

Another person asked why the agency wouldn’t just do this work during the service’s closing hours so that users wouldn’t be affected.

“We are starting this before the end of the service to allow work crews longer access to the tracks,” the MBTA replied. “When this is complete we will be able to remove the speed restrictions along the Braintree branch.”

The service disruptions come after the Federal Transit Administration – which investigated the agency after a passenger died in April when his arm got caught in the door of a Red Line train – ordered a “immediate safety shutdown” last week at the MBTA.

  • The first night of work on the red line, the shuttles extend to the morning commute

    Here’s how the $11 billion infrastructure bill could improve the MBTA

  • The first night of work on the red line, the shuttles extend to the morning commute

    Shuttles will replace some Red Line evening trains from Monday



Boston

Not all news on the site expresses the point of view of the site, but we transmit this news automatically and translate it through programmatic technology on the site and not from a human editor.