Stranded Norwegian Cruise Lines passengers missed ship ‘by more than an hour,’ company reveals

The six Americans and two Australian passengers stranded on an African island when a Norwegian Cruise Line ship set sail without them had missed its departure time by more than an hour, the company revealed Wednesday.

Jill and Jay Campbell Jill and Jay Campbell

“When they missed their scheduled 3 p.m. boarding time by more than an hour, their passports were left with the local port agent for collection upon their return to port after their private tour ( not organized by us), in accordance with protocol,” the company told Sky News in a statement on Wednesday.

The eight passengers, including a pregnant woman and an elderly man with heart problems, said they were left without money and life-saving medicine after the Norwegian Dawn left São Tomé without them.

A passenger prevented from boarding the ship. ABC News 4
An elderly passenger abandoned. Jill and Jay Campbell

South Carolina couple Jill and Jay Campbell admitted there was “a problem” during their tour of the island and that the guide “didn’t get us back” to the ship on time Friday.

“We were thinking our time was getting really short, and they said ‘No problem, we can get you back in an hour,'” Jay said, adding that the tour operator contacted the captain to inform him of the delay.

Some of the passengers stranded. Jill and Jay Campbell

He said the ship was still at anchor when they arrived, but the captain refused to let them on board.

The Campbells said they thought the ship was following its guidelines too “rigidly.”

Eight cruise ship passengers found themselves stranded on an African island. P.A.

In its statement, the company said that “once guests did not return to the ship at the previously communicated onboard time, we worked with them and the local port agent to help them obtain the necessary visas to so that they can reach the ship. to the next available port.

Lawyer James Diamond of TWC Lawyers said it was an “absolute rule” that a ship can leave once a final port call has been made.

“They pay a lot of money for docking fees and space rental,” he told “Seven’s Sunrise.”

“They have times when they have to leave, those times are published and unfortunately I know it’s morally incorrect, but they have the right to leave,” he said.

The passengers traveled through seven different countries in 48 hours to get to Dakar, Senegal, where they would have reboarded the giant ship.

New York Post

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