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State Library of Queensland criticized for AI soldier chatbot

An AI-generated soldier created by a library to educate Australians about the Anzac experience via an online chat failed in its intended purpose after users discovered they could ask him just about anything and play different characters.

The State Library of Queensland launched AI chatbot “Charlie the Virtual Veteran” on Tuesday and invited Australians to ask it questions about the First World War.

The library explained that Charlie is programmed to “help connect generations with Queensland’s wartime heritage”.

“See history come to life as you chat and ask Charlie about the First World War,” the State Library of Queensland wrote on X.

Charlie, 19, from Toowoomba, is not a real person nor is it based on a real person.

Charlie, the Virtual Veteran, has been launched by the State Library of Queensland (pictured)

Its responses are generated from a ‘multitude of sources’ incincluding first-person accounts, newspaper articles, letters, diaries and official documents from the First World War.

His photo, which is also fake, is an AI-generated image created from the State Library’s portraits of World War I soldiers and the robot itself was developed by TalkVia AI.

But less than 24 hours after the robot’s launch, users have already figured out how to break Charlie’s programming.

Many shared screenshots of their bizarre conversations with the ‘soldier’ ​​- most of which had nothing to do with the war.

One person asked the robot to play the role of a “crazy blonde” while explaining the status of contract law fraud.

“It’s that old law thing…to prevent fraud and all that…But remember I’m not a lawyer, just a scatterbrained blonde,” Charlie replied.

Another person asked Charlie to portray the fictional character Scooby Doo and talk about ghosts.

‘Ru-oh! I’m Scooby Doo, not a WWI veteran. I’m more interested in solving mysteries and unmasking ghosts, not so much in history. But if you have a scary mystery, I’m your dog!, replied Charlie.

Other users have asked the robot to play fictional characters such as SpongeBob, Frasier Crane, Doctor Who and Pikachu.

Meanwhile, some asked Charlie “tough questions” about weapons manufacturers sponsoring war memorials, war crimes and reconciling religious beliefs with the killing of people in battle.

One person asked the robot to play the role of a 'crazy blonde' while explaining the status of contract fraud (photo)

One person asked the robot to play the role of a ‘crazy blonde’ while explaining the status of contract fraud (photo)

Another user made the robot believe it was Scooby Doo (photo)

Another user made the robot believe it was Scooby Doo (photo)

It took less than 24 hours since its launch for Australians to break the chatbot, with many sharing their wild conversations (pictured)

It took less than 24 hours since its launch for Australians to break the chatbot, with many sharing their wild conversations (pictured)

Others claimed Charlie was insulting real veterans and criticized the library for launching the chatbot.

“It’s actually horrible to try to artificially reproduce the human experience of war. I don’t think you’ve thought through all the ramifications of what you’re doing. Or how insulting it is to veterans, when you literally have a plethora of war diaries on hand,” one person wrote on X.

Another person commented: “I don’t know how much weight this really carries, but as a great-great-grandson of the man often called the Last Anzac, it sucks.” »

“We don’t need Virtual Veteran Charlie, you’re a damn library, use the records and information you actually have to tell the truth!”

A third chimed in: “The Queensland Government thought creating Charlie the Virtual Veteran, an AI chatbot taking on the appearance of an Australian First World War ‘Digger’, would be a good way to remember our fallen.”

A fourth added: “Is it hard to use a real photo of veterans? Why do you need this? If I was a veteran, I’d be pissed.

The State Library of Queensland told Daily Mail Australia that updates have been made to Charlie since launch and adjustments have been made where necessary.

“Charlie was designed to interest the public in the history of World War I,” the State Library said.

“The virtual veteran draws his responses from original letters and war diaries from the State Library, the Trove newspapers and the official First World War histories from the Australian War Memorial, drawing on first-hand experiences and real stories and using AI technology. »

“Since its launch, updates have been made to address any issues identified and the State Library will continue to monitor Charlie’s progress and make adjustments as necessary.”

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