Jannah Theme License is not validated, Go to the theme options page to validate the license, You need a single license for each domain name.
Business

Spirit Airlines fires gate agent who put unaccompanied 6-year-old on wrong flight

Spirit Airlines said it has fired the gate agent who placed an unaccompanied minor on the wrong flight from Florida last week.

The child — identified by his family as a 6-year-old boy named Casper — was traveling from Philadelphia to Fort Myers on Dec. 21, but instead took a flight to Orlando, the airline said.

An investigation determined that a gate agent in Philadelphia escorted Casper to the wrong plane, the airline said Thursday.

“This agent no longer works with Spirit, and anyone whose actions resulted in improper boarding will be held accountable for failing to follow our procedures,” Spirit said in a statement. “We are also reiterating our procedures to the team and are in communication with the child’s family regarding this matter.”

A Spirit Airlines plane lands at Oakland International Airport on July 28, 2022 in Oakland, California.

Justin Sullivan/Getty Images, FILE

The incident occurred during a record travel holiday period, with AAA calling it “the busiest air travel season ever.”

Casper’s grandmother, Maria Ramos, was waiting for him at the airport. She told “Good Morning America” ​​earlier this week that his luggage landed in Fort Myers but there was no sign of him.

“They told me ‘no, he’s not on this flight, he missed his flight,'” Ramos said.

She said she spoke to a flight attendant who told her there were no children on the flight.

Shortly afterward, she said Casper called her from Orlando, 150 miles away, and told her he was at the airport.

“I want them to call me and tell me how my grandson ended up in Orlando, how did that happen?” » asked Ramos.

“I keep thinking, what if someone stole my grandson,” she said.

Spirit said the child was “still under the care and supervision” of an airline employee.

“As soon as we discovered the error, we took immediate steps to communicate with the family and reconnect them,” the airline said.

Ramos said Spirit reimbursed her for having to travel to Orlando to pick up her grandson.

Gn En bus

Back to top button