Some fans who may have missed out on tickets to see Taylor Swift on her upcoming Eras Tour after the Ticketmaster pre-sale debacle may have another shot at snagging seats.
Fans reported receiving an email from the ticketing site saying they were “invited to request to purchase up to two tickets” for his upcoming tour, including the Soldier Field show, as part of a “limited time opportunity”.
The notice states that those who received the email have been “identified as a fan who received a boost during the Verified Fan presale but did not purchase tickets.”
“We apologize for any difficulties you may have experienced and the Taylor team has asked us to create this additional opportunity for you to purchase tickets,” the message read.
Some fans said they received a notice for a specific show, such as Soldier Field’s performance on June 2.
Ticketmaster noted that the offers were restricted to specific fans and could not be passed on to others.
The deadline to submit a purchase request has been set at 11:59 p.m. PT Monday or 1:59 a.m. CT Tuesday.
After that deadline, Ticketmaster said applications will be reviewed in “an effort to match fans with tickets in their selected price ranges.”
This decision is probably not enough for fans to get rid of the previous pre-sale breakaway.
The outage is now the focus of an investigation by some officials and even legal action by fans.
It all started on November 15, when millions of people entered a pre-sale for Swift’s long-awaited Eras Tour, leading to crashes, long waits, and frantic buying. On Thursday, Ticketmaster had canceled the general sale, citing insufficient tickets remaining and sparking a storm of outrage from fans. Swift herself said the ordeal “really pisses me off”.
Ticketmaster apologized but the bad blood was already sown. And now the fans – and the politicians – have started to take action.
US Representative Alexandria Ocasio-Cortez directed Swifties to where they could file complaints with the US Department of Justice. Multiple state attorneys general — including in Pennsylvania and Tennessee, key states in Swift’s origin story — have announced investigations.
The Associated Press contributed to this report.