More than 75 million commuters use these subways every day. To purchase tickets, they will have to go to the official WhatsApp account of the metro concerned, choose the stations, make the payment and receive the tickets directly from the WhatsApp interface. They can also pay for the ticket directly from WhatsApp, the company said in a statement.
Currently, 15 cities in India have active metro services, and Route Mobile has already activated this solution for four of them.
Route Mobile first launched this service for Delhi Metro in the second half of 2023. Now, they have enabled this service for three more cities: Nagpur, Pune and Hyderabad.
How to use this service
The user has to chat with the official WhatsApp account of the metro, follow the simple instructions like selecting ‘from’ and ‘to’ stations and number of tickets and make payment through their preferred payment method (UPI, Net banking, credit or flow). cards).
If successful, the user will receive the tickets as a WhatsApp message in the form of a link that will open the QR ticket which they can present when entering the station and completing their journey.
Speaking on this development, Rajdipkumar Gupta, Managing Director and Group CEO, Route Mobile said, “Our aim is to create completely unique solutions powered by messaging channels that revolutionize the way customers interact with the brands. By enabling ticket booking on WhatsApp for four major cities, we have become one of the largest players in this space. »
He added: “Any large-scale deployment must be supported by equally capable infrastructure. This deployment highlights the capacity and scalability of the Route Mobile network. These types of unique customer journeys are what the engineering and product teams try to solve every day in Route Lab.”
At 1:10 p.m., the stock was trading up 9.11% at ₹1,669 each on the NSE. With today’s gain, the stock turned positive for the year.
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