Many people hire professional house cleaners to help keep their houses beautiful on a weekly, bihebdomedary or monthly base.
When you try to decide to bring to your home, reading online reviews is a good starting point. However, there are a few other things you may want to look for when hiring a cleaning service.
Thus, Business Insider interviewed professional cleaners on the red flags they would look for during someone’s hiring. Here’s what they said.
Always find cleaning cleaners or cleaning companies that support their work by offering a kind of guarantee of satisfaction, said Robin Murphy, founder of Chirpchirp House Cleaning.
It is a good sign when cleaning companies offer to come back or rebuild a service if customers are not satisfied.
However, Murphy said that she would look for stronger guarantees, such as reimbursements or retouching without load, because these claims can demonstrate a company’s confidence and commitment to its cleaning standards.
When you are looking for a cleaning service, it is wise to look for average prices in your region to find out what to expect. If you find a company offering a low price that seems too beautiful to be true, it’s probably, Murphy said.
She told Bi that some companies assess their low -cost services to attract customers to hit them later with hidden fees and “impose additional costs”.
If in doubt, ask what is included in the price of a cleaning and what costs an additional cost – and always read the small characters of a contract.
Cleaning companies that have no guarantee of satisfaction may not support their work. Images ArtistGndphotography / Getty
Rhonda Wilson, lead cleaner at FreshSpace Cleaning, told Bi that people should pay attention to the rags and tools of cleaners.
“If your cleaner brings old and worn rags and dirty equipment, it’s a large red flag,” said Wilson. “In our profession, we must have lots of rags in clean and absorbing microfiber and clean our tools each time after a cleaning appointment.”
Wilson has added that dirty supplies can spread the dirt around surfaces rather than cleaning them or even causing cross -contamination.
When people hire cleansers, it is not uncommon to provide them with instructions on what they are looking for or what articles at home to pay attention or avoid.
So, said Wilson, it’s a huge red flag if a cleaner does not ask for preferences or do not ignore your instructions.
“A good cleaner should be a good listener and a good follower. If they are ready to modify their methods and products according to your comments, you have found it excellent,” she told Bi.
It is a sign of good service when the cleaners offer to carry out procedures step by step, and can even be a little a red flag if they refuse to do so.
Wilson said these latest procedures can be professionalism and help ensure that customers are satisfied with their service.
“During a last procedure step by step, the owner has the possibility of providing immediate comments, which helps us to immediately solve problems and improve our service for the future,” she said.
Murphy said that reservation of a professional cleaning company with a high rotation rate could lead to incoherent services. In addition, the rate can mean higher internal problems with the company.
“A high rolling rate may indicate mismanagement, lack of training or work satisfaction among employees, which leads to poor quality and inconsistent cleaning services,” said Murphy.
“When households do not feel valued or equipped to do their job, this can be reflected in the quality of service carried out,” she added.
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