All other siege products will include experiences on several “classic” and “additional” levels for a greater choice and more personalization. (In some markets, customers can be offered “repayable” options instead of “supplement”, which will allow flexibility and the cancellation of trigger for a refund at any time before departure. *)
* Basic, classic and more available on flights from the United States and Canada.
Use the scroll bar below the display to display the three experiences offered for Delta Main.
The new products and experiences are available via a modernized shopping arrangement on Delta.com and Fly Delta App – one that will allow you to see the main pricing attributes at a glance and compare experiences through prices.
“While we listen and learn what our customers want with regard to their trip, we know that clarity and choice are essential,” said Eric Phillips, SVP and digital director. “Our redesigned shopping experience offers customers more options and flexibility to choose the travel experience that suits them best, and a complete image of all the advantages of the flight with Delta.”
Organize your trip according to what matters most to you
We know that your needs and your travel tastes evolve over time, or even travel on a trip. Your travel priorities during a business trip can be different from your priorities for your family vacation. With the new Delta booking experience, you can adapt your experience to your budget and to priorities, getting the value that works for you.
From today, the way you buy flights on Delta.com and on the fly of the Delta Change application, with new travel experiences that can be personalized according to your needs and preferences. Learn more about what these new experiences mean for you – so that you can be ready when they officially take off this fall.
The experiences of new products fly this fall
The new Delta brand’s brand products and experiences will start on October 1 for flights from the United States and Canada. This means that if you buy a ticket by September 30 fly By September 30, your booking and travel experiences will not change, although you can see our names in refreshing products throughout your trip. If you buy a ticket to fly on October 1 or after,, Your booking and travel trips will now include new brand products and related experiences.
New shopping experience, even Delta
Of course, whatever the experience you choose, from Delta Main Basic to Delta One Extra, Delta is proud to offer the same reflected and attentive service as the brand brand of our brand. We know that the warmth of Delta people is what really distinguishes our customer experience, and it will continue to do so – accessible to each product and each experience, each flight.
“Our team of more than 100,000 is determined to have Delta’s customer experience, both in the field and in the air, the best in the industry – a brand by a high degree of personalization, with offers adapted to your individual preferences,” said Erik Snell, director of customer experience. “We consider this as a continuation of this trip: one in which customers are informed and authorized to select the right experience for them.”
Discover the difference when you pilot Delta
Through each trip, Delta aims to establish the standard of excellence in plane trips – saying an unequaled customer experience fed by the exceptional service of our inhabitants, all made possible by our advanced reliability. Here is what you get when you fly with the most devoted airline in America:
- Fast and free Wi -Fi for Skymile members on almost all the main national flights and on a large part of our international network – connectivity on an unprecedented scale which is unrivaled in the industry
- More than 165,000 screens in our world fleet – the most files of any American carrier
- Travel tools and personalized experiences on flight entertainment (IFE) powered by Delta Sync, with personalized Sync Delta Delta Delta file experiences now available for Skymile members on more than 330 Delta and expanding aircraft
- Exclusive offers, access and entertainment of beloved brands as part of the Delta Sync partnership ecosystem
- Thousands of hours of movies, shows and more on Delta Studio®
- A program of snacks and drinks regularly turned, with free snacks and non -alcoholic drinks such as Starbucks® coffee, tea, juice, sodas or water (more, free meals, beer, wine and spirits on certain international roads)
- Confidence and peace of mind that come from the theft of the airlines most at North America
To find out more about Delta’s new shopping experience, including frequently asked questions, visit Delta.com/Travelexperian.
Images of the purchasing experience can be downloaded from the Multimedia resource page.
