Microsoft tries to simplify its many AI offers by rationalizing how the products are presented to customers, according to the internal slides of a recent presentation.
The software giant has a lot of different AI tools, all called Copilot. There is Copilot for his team chat application, Copilot for his PowerPoint presentation tool, Copilot for his Outlook email service – to name just a few.
These products are often divided into different “solution zones”, as Microsoft calls it. Having co -pilot tools in many different buckets can slow down sales, confuse customers and affect the cost and quality of the tools, organization residents told Business Insider. They asked not to be identified to discuss private issues.
Microsoft has sales teams focused on each solution area, which will now be consolidated.
Microsoft’s commercial director in chief, Judson Althoff, has unveiled plans this week to solve these problems in the next exercise of the company, which begins in July. Bi has obtained copies of slides from its presentation.
According to one of the slides, three major changes include:
- Consolidate Microsoft solution areas.
- Accelerate large -scale regional skills.
- Align the teams working with small, medium and business customers with those working with external channel partners who market and sell Microsoft products.
The organization currently has six areas of solutions: modern work, commercial applications, digital innovation and applications, data and AI, Azure infrastructure and security.
From July, these areas will be combined in three: IA commercial solutions, Cloud and IA and Security platforms.
AI Business Solutions will include tools such as COPILOT for Microsoft 365, COPILOT for teams, COPILOT for Outlook, as well as a data visualization product called Power Bi, according to a person who attended a Thursday all the hands for the organization of Althoff. This person asked not to be identified to discuss private issues.
“We are evolving the areas of the commercial solution within our commercial organization to better reflect the AI era and support the growth of our customers and partners,” a spokesperson for Microsoft in a statement. “This development reflects change in the way customers and partners buy and better meet their needs.”
The other changes include the expansion of training for sellers and a reorganization to the small business team and medium canal (EMS & C), which was announced internally this year.
The changes arise as Microsoft tries to understand how to earn money from its important AI investments. He has thoughtful changes, including new software bundles with Copilot. The company earlier this year said that it planned to spend $ 80 billion to extend its network of AI data centers.
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