Just a year ago, few people had heard of Chat GPT, Bard and Llama, artificial intelligence (AI) chatbots that promised to make the world much more productive but would likely leave millions jobless .
Since then, these AI assistants have helped users around the world generate content that would often take humans many more hours to complete on their own. The threatened mass layoffs have not happened, at least not yet.
Dozens of alternatives have emerged over the past year, some specializing in app coding, video and graphics content production, or music creation.
Chatbots help millions of people, but remain limited
Despite the incredible power of the so-called large language models on which these chatbots operate, critics say they plagiarize the Internet to produce content that is often bland, contains factual errors or reveals political or racial bias.
Tesla founder Elon Musk attempted to address this problem with the beta launch of his AI assistant last month. Grok, as he is called, is presented as a chatbot with a “sense of humor” and a “rebellious side”, although he has also been accused of political bias.
As the AI space becomes increasingly competitive with tens of billions of dollars invested globally, tech industry luminaries are predicting where the technology will head next.
One of them, Mustafa Suleyman, co-founder of Google DeepMind, believes that the future of AI assistants will lie in their ability to interact in advanced ways with humans.
“The third wave will be the interactive phase,” Suleyman told the MIT Technology Review in September. “That’s why I’ve been betting for a long time that conversation is the future interface. You know, instead of just clicking buttons and typing, you’re going to talk to your AI.”
AI becomes less artificial
Interactive AI will allow humans to have a deeper conversation with their AI chatbot. While systems like Amazon’s Alexa respond to simple commands, the next generation of AI tools will be able to respond in a more human way.
Suleyman said they will also be able to act on decisions on their own, so users will be able to give their assistant “an overall high-level goal, and it will use whatever tools it has to act on it.” result”.
The interactive AI will talk to other people and other chatbots to achieve the goal set by the user.
The technology will also adapt to user preferences and learn from their feedback, helping computers operate more like the way humans work and think.
Businesses will be able to use interactive AI to improve customer services, guiding users through troubleshooting steps.
The technology will also help with sales, marketing and lead generation by providing personalized communication based on the customer’s individual needs.
What are the benefits of interactive AI?
Industry experts believe that interactive AI will produce more innovative and original content.
Interactive AI will be able to take on the burden of more complex and time-consuming tasks that require interaction with other humans, websites and chatbots and will be able to report back to the user on progress or results regularly.
By being able to handle more advanced user feedback, interactive AI can also prevent the production of harmful or offensive content or ensure that complex projects are delivered exactly as specified.
When will interactive AI take off?
Several companies are already pushing the boundaries of interactivity. Suleyman’s own chatbot, Pi AI, is a precursor to interactive AI. Billed as “your personal AI,” it’s designed to be used for brainstorming, planning and learning or even just blowing off steam.
Another early version of Interactive AI is Character.ai, which allows users to interact with multiple AI assistant characters whose “personalities” have been created by other users. Most of the characters are fictional or based on celebrities. The platform claims to exist to enable conversations and give advice.
While Suleyman believes interactive AI will make its presence felt in 2024, other industry experts believe true interactivity with chatbots is still several years away.
AI is spreading faster than other technologies
Microsoft founder Bill Gates believes AI is poised to “supercharge the innovation pipeline” as more people use the technology.
In a year-end blog post, he said high-income countries like the United States would see significant levels of AI use by the general population within 18 to 24 months.
He predicted that African countries would begin to see a comparable level of AI use within about three years.
“It’s still a gap, but it’s much shorter than the delays we’ve seen with other innovations,” Gates wrote.
These predictions about AI, however, fuel concerns that the technology could quickly replace millions of white-collar jobs that have been mostly untouched by the computing revolution of the past 30 years.
Although the impact on employment has been limited so far, some technology experts believe it is only a matter of time before jobs in the creative, financial, legal and medical fields are replaced by AI.
Among other negative predictions for AI in 2024, some tech analysts have warned of the proliferation of AI-generated deepfake videos and other misinformation in the run-up to the US presidential election in November.
Some experts have warned that the vote could be the first “deeply rigged election” because many voters will not be able to distinguish between what is real and what is not.
Edited by: Kristie Pladson
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