A Las Vegas restaurant has apologized after a Bluey-themed event went wrong, ruining the day for parents and children.
Popular restaurant chain Dirt Dog hosted a free event on May 11 announcing games, treats, face painting and the chance to meet Bluey, the hugely popular Australian children’s cartoon dog.
However, the operation began going south when some 3,000 people responded to the restaurant’s Facebook event and the staff was completely overwhelmed when hundreds of parents and children lined up around the block to meet Bluey.
Much to these guests’ disappointment, when they arrived at the front of the line, they were greeted by “a guy in a jumpsuit,” as one put-off customer described it.
Popular restaurant chain Dirt Dog hosted a free event on May 11 announcing games, treats, face painting and the chance to meet Bluey, the hugely popular Australian children’s cartoon dog.
Additionally, the facial makeup was done poorly by the restaurant’s untrained staff, and the treats for the children disappeared before everyone got inside.
Some parents also complained about the cleanliness of the restaurant and the apparent disinterest of the guy in the Bluey costume in the children.
Outraged customers flooded the restaurant’s Facebook page with negative reviews of the event.
“I understand the need for quick creations, but whiskers and a paw print? The promised “treats” were cupcakes that you had to pay for. We didn’t see any games or activities,” one parent wrote.
‘Dollar Tree Temu Bluey costume and decorations featured at Dirt Dog Las Vegas Rainbow! Thanks for ruining my 3 year old son’s day!’ »wrote another scorned mother.
“My son was heartbroken and I already drove 45 minutes. We love Dirt Dogs…but this time, my friends, you’ve ruined it. Bad marketing, bad thinking, you really let my son down,” wrote a third.
The negative response was so overwhelming and so public that the restaurant’s marketing team felt compelled to make a statement.
Taj Wilder told a local TV station that staff expected only 50 to 60 people to show up – despite thousands of people responding on the Facebook page.
“We are truly sorry that this event was not the experience we expected,” the restaurant wrote in an apology posted on its social media channels.
“We were overwhelmed by the turnout for this event. We will continue to improve our events to ensure nothing like this happens again in the future.
Much to these guests’ disappointment, when they arrived at the front of the line, they were greeted by “a guy in a jumpsuit,” as one put-off customer described it.
Some 3,000 people responded to the restaurant’s Facebook post announcing a free Bluey-themed event for parents and children.
Famous California and Nevada restaurant chain Dirt Dog hosted this disappointing event. The photo below is an example of a Las Vegas location of the chain.
The staff was overwhelmed by the number of families who showed up and were short of supplies.
While many attendees were disappointed by the experience, others were grateful for the effort and appreciated that the restaurant hosted a free event for local families.
The minor event disaster in Vegas had similar echoes to the now world-famous Willy Wonka’s Chocolate Experience event in Glasgow, which took place several months ago.
The event sparked dozens of memes and was even raised in the House of Commons by Conservative MP Penny Mordaunt, after making headlines in February when children were wrongly promised unlimited candy in a warehouse.
The Glasgow event, organized by the House of Illuminati and businessman Billy Coull, was disrupted after just half a day when police were called by angry parents.
Although organizers posted photos of thousands of candies on social media in the days leading up to the event, one parent claimed their children only received a few jelly babies and a quarter box of Barr’s Lemonade .
Instead of a world of fanciful wonder, children were led through a desolate, mostly empty warehouse populated by distraught families and overwhelmed actors.
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