Helldiverse 2, the third-person shooter launched on PS5 and PC on February 8, is enjoying good popularity. He flew to the top of Steam Maps shortly after launch, and quickly soared past God of the warThe highest number of concurrent players becomes PlayStation’s largest PC launch. In fact, it’s so popular that its servers have trouble keeping up.
Over the weekend, just days after its launch, Helldiverse 2 Players have reported significant server issues, connection and character progression issues, and issues receiving end-of-game rewards. Developer Arrowhead Game Studios released several quick fixes, which helped a little, but the issues persisted. On February 11, Arrowhead CEO Johan Pilestedt took X (formerly Twitter) to update frustrated Helldiverse 2 playersin writing:
To speak in technical terms, our services as well as our partner services have a rate limiter which refuses connections beyond a volume per minute to avoid an outage of the entire system. We successfully increased the rate limit from 10,000/min to 20,000/min and the total concurrent player capacity was increased from 250,000 total to 360,000 total. It wasn’t enough, however, as the number of players rose to 360,000 after 5 and a half minutes.
Due to this, the “connection problem persists” and players may still receive a “connecting to server failed” error message. However, the increased capacity “should require fewer access attempts.” And the set of quick fixes “mitigated” the problem of receiving rewards, but did not solve it. “Without additional server maintenance, it still won’t work as expected,” Pilestedt continued. “If you encounter the problem, you can try restarting the game to increase the chances of a reset.”
“For now, please once again accept our sincere apologies for the issues you are facing and rest assured that we are doing everything we can to remedy them,” he promised. “To do this, it is crucial at the moment that our team gets some sleep and we will return to that in a few hours.” We hope players have a measured response to the idea of developers getting a well-deserved rest, as Pilestedt’s response goes against the all-too-common crisis culture in the industry.
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Helldiverse 2 It seems like an absolute blast when it actually works. Its physical system in fact hilarious misadventuresIts cooperative gameplay and cross-play are perfect for fans of online shooters, and players really seem to enjoy shooting fucking aliens on Super Earth.
Updated 02/12/2024 at 2:00 p.m. EST: The previous version of this story referred to Super Earth as New Earth. My fault.
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