Fast-delivery grocery app Gopuff introduced a 20-minute delivery guarantee — and Poles in the Big Apple just as quickly vowed to push back due to security concerns, The Post has learned.
The Philadelphia-based company rolled out a new service to subscribers Tuesday that “promises delivery in less than 20 minutes for just $1.49/order,” in what it described as the “fastest delivery in the world.” planet.”
However, in 2022, city lawmakers waged a war against overly fast delivery services, which forced pedestrians to dodge motorized scooters or be caught off guard by bikers riding against the flow of traffic on nearby streets. One Way.
Councilman Christopher Marte (D-FiDi) had introduced a bill banning the advertising of a 15-minute delivery guarantee, but the proposal languished.
“Gopuff’s announcement shows the importance of why we need to do something and move quickly because they are taking advantage of the delay in the government (response),” Marte (D-FiDi) told the Post on Wednesday .
He called the increasingly rapid deliveries “irresponsible”.
City Council member Gale Brewer (D-Manhattan) called the 20-minute promise “outrageous.”
“We’re all trying to get the delivery people to slow down,” Brewer told the Post.
In 2019, a 41-year-old woman was killed while crossing a Midtown street by a cyclist while making a delivery for Postmates.
Marte plans to reintroduce the stalled bill next week, he told the Post.
“This is extremely dangerous for everyone who interacts with these delivery people, including pedestrians and vehicles driving alongside them,” he said.
Gopuff said the 20-minute guarantee – called FAM20 – is the result of new technology installed in its distribution centers that allows its staff to pack goods more quickly.
“We take the City Council’s 15-minute guarantee legislation very seriously,” Gopuff Senior Vice President Daniel Folkman told the Post.
“In fact, we have met with Council members about this issue and, as a result of those conversations, we have improved our process within the four walls of our buildings to provide faster overall delivery times to our customers without requiring changes to how delivery partners operate. .”
The service is available to subscribers who pay $7.99 per month or $80 per year in exchange for free delivery and discounts on everything from tomato sauce to laundry detergent and trash bags.
Marte first introduced his bill after a slew of start-ups like Gopuff promised 10-minute deliveries.
Many of these companies have since disappeared, including Buyk, Joker and Fridge No More.
Even Doordash ended its foray into fast delivery last July, according to a Business Insider report.
Gopuff is the largest in the city, which is also served by Gorrillas and Getir.
New York Post
