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Don’t expect the Galaxy S24’s washed-out colors to be fixed

When customers started getting their hands on the new Galaxy S24 series, complaints about the flagship’s Vivid Mode quickly flooded Reddit. Owners thought there was a problem with the mode, as the handset’s colors looked washed out compared to how the mode looked on older Galaxy S models. But it now appears that was intentional.

After reports emerged of a possible flaw in the Galaxy S24 series’ vivid mode, we reached out to Samsung for comment. Although we have not received a response from the company, they are looking to people Technology were able to get a response from the Spanish branch of Samsung.

When asked if there would be an update to fix the mode in the future, a representative told the outlet:

We have adjusted the colors and brightness of Galaxy S24 series products to provide more accurate and comfortable viewing during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices.

This display behavior is an intentional color adjustment and is not a product defect, so it is safe to use.

To provide our customers with the best possible experience, we value your feedback and continually improve our software (UX) as the market and consumer interests evolve.

Since Samsung says the color tweak was intentional, don’t expect the current version to change. So if, like us, you are disappointed with the lack of saturation, you will probably have to put up with it unless Samsung changes its mind.

Gn En tech

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