Cathay Pacific sorry for allegation of discrimination
STORY: Cathay Pacific issued an apology on Tuesday May 23 after some of its flight attendants were accused of discrimination.
A passenger traveling from Chengdu in China to Hong Kong wrote an article online about his alleged experiences.
They said the flight attendants complained to each other about the passengers in English and Cantonese and mocked a passenger for asking for a mat instead of a blanket.
A flight attendant is accused of telling a passenger he couldn’t get cover because he couldn’t say it in English.
The post sparked criticism of Cathay on social media in China and the state-run newspaper People’s Daily.
He accused the airline of “revering” foreigners and despising mainlanders.
The carrier said the passengers’ experiences on the flight had caused “widespread concern” and added that it “sincerely apologized”.
The airline announced that it had suspended flight attendants and launched an internal investigation.
Hong Kong’s flagship carrier has tried to rebuild after difficult years during the health crisis.
It has been hit hard by flight cancellations, border closures and strict quarantine measures for the crew.