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Canada to investigate OpenAI chatbot over privacy concerns


Canadian privacy regulators are launching a joint investigation into OpenAI, to verify whether the company has obtained appropriate consent for the collection, use and disclosure of personal information of Canadian residents through ChatGPT.

Privacy regulators in Canada are launching a collaborative investigation into OpenAI, the parent company of ChatGPT, to examine its data collection and use practices. This action follows a growing trend by governments to scrutinize the regulation of artificial intelligence (AI) tools.

The federal privacy regulator, in conjunction with authorities in Quebec, British Columbia and Alberta, will specifically investigate whether OpenAI has obtained appropriate consent for the collection, use and disclosure of personal information of Canadian residents via ChatGPT. The Office of the Privacy Commissioner of Canada announced it on Thursday.

The introduction of the popular chatbot, ChatGPT, has intensified competition between tech giants like Alphabet Inc and Meta, prompting governments to grapple with crafting laws governing the use of this revolutionary technology.

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ChatGPT has the ability to generate various forms of content including articles, essays, jokes and poetry based on user prompts. OpenAI, a private company with backing from Microsoft Corp, released ChatGPT for free at the end of November.

In addition to issues related to consent, the Canadian survey will assess OpenAI’s compliance with transparency, accessibility, accuracy and accountability obligations. The commissioner’s office said that due to the ongoing nature of the investigation, no further details are currently available. The findings of the investigation will be made public once concluded.

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