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Amtrak Acela Train first class: surprising things that I learned

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  • I made a first class train trip to an Amtrak Acela for the first time in 2022.
  • Some things surprised me in the cabin such as the abundance of drinking options but limited food.
  • I was also surprised that only a handful of stations offer salons for first class travelers.

When I traveled from New York to Baltimore by train in 2022, I wanted a luxury slice. This is why I reserved a first class ticket on an Amtrak Acela train.

My ticket cost $ 273 and included a meal service and access to the metropolitan fair at Penn station in New York.

From the reservation of my ticket to the trip, several things surprised me about the two -hour and a half trip.

It did not seem as luxurious as I thought, and finally, I thought that the advantages were not worth the higher price.

Before you tell you what surprised me, you should know that even if it was my first time in first class on an Amtrak Acela, I have already traveled in several trains Amtrak.

The author in the previous Amtrak accommodation.

Joey Hadden / Business Insider

I have traveled in many Amtrak trains in the coach and I also spent 60 hours in Amtrak trains overnight between Miami and New York in bedroom and bedroom accommodation, which cost hundreds more than my Acela ticket.

Acela is an express option for regional trips to the northeast with 14 stops in 12 cities, according to the train line website.

This special walk was 20 minutes faster on Acela than she would have been on a typical Amtrak.

During the reservation process, I was surprised to learn that Amtrak Acela – an East Coast Express train – has only two classes: business and first.


The first class car of an Amtrak Acela.

Joey Hadden / Business Insider

Each Amtrak that I had been previously had coach seats, but the Amtrak Acela trains only have first class business and seats.

My ticket cost $ 273 because I reserved a standard ticket (which on an Acela is actually a business class) for $ 121, then I spent an additional $ 152 to switch to first class.

The price I reserved was about $ 100 cheaper than the same tickets in the coming weeks, according to a quick search for Amtrak.

I knew that a first class ticket would be more expensive than a business class ticket, but I did not expect it to be more than double the price.


A car on an Amtrak Acela train in Baltimore.

Joey Hadden / Business Insider

The cost of upgrade to the first class – $ 152 – was more expensive than the standard business class ticket – $ 121.

“Like our peers of airlines, Amtrak’s pricing strategy is influenced by several factors – demand, departure, seasonality, route, pair of cities, service class and other market conditions,” an Amtrak representative at Business Insider told.

My trip started at New York Station, where I had access to an exclusive show with free snacks and drinks. I was shocked that this advantage is available in less than half of the Amtrak Acela stations.


Empty seats in the Penn station metropolitan lounge.

Joey Hadden / Business Insider

As New Yorker, part of the attraction of a first class ticket was to have access to the Penn Station metropolitan fair, a calm waiting area for some Amtrak customers with comfortable seats and free snacks.

First class passengers enter the day of their trip for free, while business class passengers can pay $ 50 to access the club.

I thought that the show was the best advantage of my first class ticket, so I was shocked to see that it is only available in some stations on the Amtrak Acela line.

Apart from New York, anyone traveling from Philadelphia, Washington, DC and the southern Boston station has access to a living room, according to Amtrak. But there are many other stops on Amtrak Acela which do not offer this advantage.

Amtrak did not respond to a request for BI comments about this advantage only available in a few stations.

Since I was traveling from New York Penn station, I appreciated the show and I was pleasantly surprised by the variety of the available snacks.


Part of the selection of snacks at the Metropolitan Salon of Penn station.

Joey Hadden / Business Insider

When I approached the snack counter in the living room, I was overwhelmed with choice. There were bars, cookies, popcorn, candies, chips and houmous.

I also spotted free drinks such as coffee, iced tea and citrus infused water.

I ordered water, icy coffee and a kind bar, and the server gave me an additional.

Going back to it, I would have liked to have asked for some additional treats to enjoy my trip.

When I reserve a ticket, I did not know that Amtrak had automatically allocated my seat and that I could change it at any time after booking.


A first class car in an Amtrak Acela.

Joey Hadden / Business Insider

Amtrak Acela automatically assigned my headquarters when I reserved a ticket. However, I learned later that it could be changed on the website at any time before departure.

Headquarters are available on the Amtrak website. They specify in which direction each seat faces, because all the seats are not forward forward.

Fortunately, I found myself in a seat positioned in the direction of the train.

I did not expect to find a row of simple seats in the first class car, so I was delighted to find my seat in one. I thought it provided a little more space.


The author is seated in his first class seat.

Joey Hadden / Business Insider

In most of the trains on which I have been, each row had the same number of seats on each side of the aisle. In the first class Acela car, however, there were two seats on one side and one seat on the other. The seats faced the two directions.

I was lucky to see that my automatically assigned seat was only one, which I thought, gave me a little more space since I was traveling alone.

The chairs looked big, so I thought they would be comfortable, but they felt more rigid than expected.


The empty seat of the author.

Joey Hadden / Business Insider

In my opinion, the first class seats were not as comfortable as they initially seemed to be based on their size.

I also did not find them much more comfortable than the business class seats that I also known, which were slightly smaller and closer to each other.

Amtrak did not respond to a request for BI comments on the seats.

I ordered an orange juice, but my tray table alone could not prevent it from falling while the train was moving.


The author’s drink of choices on an Amtrak Acela.

Joey Hadden / Business Insider

As soon as I poured my orange juice into the accompanying glass, I regretted it.

I was disappointed to see that there was no tutor on my tray table and once we moved, the ride was quite jumped.

I feared that the glass is falling from the table. Looking back, I should have left the juice in the bottle.

I chose the fruit plate, which included a hot crescent. I was surprised by the speed with which the food came out and how much it had a fresh taste.


The author’s meal on an Amtrak Acela.

Joey Hadden / Business Insider

Three minutes after the order, my meal came out and I was surprised to see that it also included a croissant, because it was not listed on the menu.

The fruit had a cold and fresh taste. Each piece was just as juicy and tasty as the previous one, which I didn’t expect since I was on a train. The croissant had a slightly less fresh taste for me, but it was still hot and tasty.

After my meal, I went to the first class bathroom. It was similar to the bathrooms I saw in standard Amtrak cars.


A bathroom in a first class car on an Amtrak Acela.

Joey Hadden / Business Insider

According to my experience, the bathroom seemed quite typical of a train bathroom in other lessons. I have not noticed any special and luxurious touch that would make him feel more similar to traveling in first class.

Now that I know all these surprising details on first -class trips on an Amtrak Acela, I decided that the advantages were not worth the price.


The author likes the ride.

Joey Hadden / Business Insider

Overall, my ride was pleasant, but with what I thought was a limited menu and rigid seats, my first class ticket was not worth $ 273 for me.

Next time, I will save my money and reserve a standard ticket for a short trip.

businessinsider

William

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