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A ChatGPT bug exposed some subscribers’ payment information

OpenAI temporarily disabled ChatGPT earlier this week to fix a bug that allowed some people to see other users’ chat history titles with the popular AI chatbot. In an update on Friday, OpenAI said the bug may also have exposed some personal data of ChatGPT Plus subscribers, including payment information.

“Upon further investigation, we also found that the same bug may have caused the unintended visibility of payment-related information for 1.2% of ChatGPT Plus subscribers who were active during a specific nine-hour window,” OpenAI said. in the update.

The bug, which has now been fixed, allowed some people to see first and last name, email address, payment address, last four digits of a credit card number, and payment date. expiration of another user’s credit card. Full credit card numbers were not exposed, OpenAI said. The company said it believes the number of people “whose data has actually been revealed to someone else is extremely low”.

In a tweet Wednesday, Sam Altman, CEO of OpenAI said a significant problem in ChatGPT was the result of a “bug in an open source library”. On Friday, the company said “the bug was discovered in the open source Redis client library” that OpenAI uses to cache user information on its server.

Although the exact number of people affected is unclear, we remind you to be careful when using ChatGPT and other new AI tools, many of which are still in beta or testing. OpenAI said on Friday it informed affected users that their payment information may have been exposed.

OpenAI launched ChatGPT late last year, and in January the service reportedly hit 100 million active users. This was followed by an increase in new AI tools and services from companies such as Microsoft, Google And Adobe.

The ChatGPT bug was noticed earlier this week after OpenAI confirmed to Bloomberg that some people had seen other people’s chat history titles instead of their own. However, “the substance of other users’ conversations was not visible,” according to Bloomberg. When someone uses ChatGPT, a chat history with the service is displayed on the left side of the website, allowing users to continue past conversations.

Editors’ note: CNET uses an AI engine to create personal finance explanations that are edited and verified by our editors. To learn more, see this post.


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