A Case for Cooperation Between Machines and Humans

But Ben Shneiderman, a University of Maryland computer scientist who has for decades warned against blindly automating tasks with computers, thinks fully automated cars and the tech industry’s vision for a robotic future is misguided. Even dangerous. Robots should collaborate with humans, he believes, rather than replace them.

Late last year, Dr. Shneiderman embarked on a crusade to convince the artificial intelligence world that it is heading in the wrong direction. In February, he confronted organizers of an industry conference on “Assured Autonomy” in Phoenix, telling them that even the title of their conference was wrong. Instead of trying to create autonomous robots, he said, designers should focus on a new mantra, designing computerized machines that are “reliable, safe and trustworthy.”

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