It seemed a lot – maybe a little too big.
To celebrate the National Hamburgers month in May, Red Robin offered customers the possibility of buying a bottom of $ 20 burger.
The pass has been promoted as a cost of $ 20 for a Robin red gastronomic burger with a bottomless side every day from May 1 to May 31.
The passing should have been put up for sale at 8 a.m. on Thursday – but many customers have made website accidents and basket problems instead.
The frustrated users then went to social networks, at least one declaring the promotion a “scam”, reported today.
“We have done everything we could to anticipate the interest in the bottomless burger pass, including working with our web and gift card to prepare the trafficking, but due to overwhelming excitement in the collar, our website and support systems are crushed,” Red Robin told USA TODAY.
Some users who were able to pass through indicated that even if they were able to add the bottomless success to their trolleys, the total load was much more than the $ 20 originally promised.
A user has published on social networks which, at some point, the Red Robin website indicated the cost of the pass at $ 682 rather than $ 20.
CNET journalist Arielle Burton also tried to get the pass and had a similar experience.
“I was shocked to see the total order as $ 682,” wrote Burton in an article on Thursday. “However, below on the promotion page of Burger Red Robin in terms and conditions, he said: Limited use up to $ 22 per day from 5/1/25 to 31/05/25. He therefore in fact calculated this cost for the whole month.”
Some customers, at least, have been able to exceed website problems and pricing problems to buy the agreement – Red Robin reports that the Botchless Burger Pass is now exhausted.
– Julie Evensen covers trendy subjects and popular culture. It can be reached jevensen@oregonian.com Or @ Juliecevensen.bsky.social on Bluesky and @Julieevensen On the wires.
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